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Alaska Airlines Support Ticket - cancellation

Alaska Airlines Support Ticket

cancellation - Alaska Airlines

Created By: bluewise555's Picture bluewise555 Last Reply: bluewise555's Picture bluewise555
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: N/A Replies: 0
Product: Alaska Airlines

I purchased a plan ticket for my sister to visit for Christmas and the very next day she was hospitalized. She is now in a care facility for an indefinite period. I requested a refund, but was told "we have a policy of not making refund for illness/medical reasons". This seems especially heartless. I had the ticket for one day. All I was offered was another ticket without the $100 penalty. The ticket is useless to me since I rarely fly. It would be the same as not doing anything.


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